We currently do not accept returns or exchanges once an order has been placed or delivered.
However, if you receive a damaged or defective product, please contact us for assistance.
To be eligible for a damage claim, you must have a clear, continuous unboxing/opening video showing that the product was damaged before it was opened or handled. Claims without an unboxing video may not be accepted.
If you receive a damaged product, please contact us through the email address provided below or use the contact details mentioned on our Contact Us page.
We will review the video and order details and assist you accordingly.